Table of Contents
What is Nuwber?
Nuwber is a consumer report provider; like other people search sites, Nuwber offers aggregated public records for purchase. These aggregated records are derived from a laundry list of public resources, including web databases and government entities. Subsequently, the reports generated for these search sites can be inaccurate or misleading. Reports touting criminal records are susceptible to misconstrued data. Consumers have the option to correct the data associated with them, but the data remains searchable by the public.
The reports generated for Nuwber are first created by their larger data broker party, TruthFinder. TruthFinder has specialized opt out procedures that opt the consumer out of interaction with all qualified affiliates. This means opting out of TruthFinder will impact their associated parties, while Nuwber will impact Nuwber's associates. The step-by-step tutorials below provide everything a consumer must know to begin and complete their Nuwber opt out.
Nuwber's Requirements for Opting-Out
Nuwber has no requirements for opting out of their public search results, although an email is necessary. Consumers do not create an account with the procedure dictated below, nor do they pay for the removal. Submitting an opt out request places a suppression flag on the respective record; instead of deleting it, the suppression flag puts a "do not show" status on the data. Notably, this stops current data from showing; and because TruthFinder keeps records for up to 12 months, consumers must return annually to place additional suppressions as needed.
The removal process below requires an email to participate. Unlike other people search sites, Nuwber does not recognize emails already within TruthFinder's databases. In other words, those practicing good cybersecurity methods can enter an alternative email into the spaces provided. It is suggested to use an alternative email to cut down on spam, marketing communications, and targeted adverts. More than these, it also protects essential email information from future security breaches.
Where to Start Your Nuwber Opt-Out
There are two ways to submit an opt out to Nuwber; either call the automated rep line or complete the removal process as dictated below. Nuwber does not accept opt out requests made via mail or email. However, consumers are encouraged to email their support team if the information remains visible after the request is made. The tutorials below display the details for calling and emailing and the steps for the online removal tool.
Submissions to the online tool go "into effect" immediately, barring particular circumstances. Despite this, strangers who search for the record information through Google will see a record link, although this link will be broken. The tutorial below explains how to expedite the Google suppression bot; without this step, it may take two weeks to expunge the record from Google's search results.
How to Remove Information From Nuwber: Step-by-Step
Call Julie, the Automated Virtual Assistant
Consumers have the option to complete the opt out process over the phone. They can call the support line during business hours to speak with a live rep or access an automated menu. Either way, verbal commands are necessary to complete the process. Business hours for Nuwber are Monday - Friday, 7:00 am - 5:00 pm PST; subsequently, calling outside of these hours may result in a forced interaction with the auto menu or a voicemail request.
The Nuwber customer service phone number is 1-(844)-912-1292. Upon calling the line, the caller will be given a list of options. Press 1 to be put into the virtual queue for data privacy; Julie, the automated assistant, refers to this as the "remove my information from Nuwber and Google" option. Callers who use it will be guided through the process by Julie, necessarily requiring verbal interaction. Alternatively, users can press 3 after they call to be redirected straight to a customer service agent.
Remove a Listing from Nuwber (Profile URL Required)
Most consumers will find their opt out solution within this section. There are two distinct steps to the following procedure: (1) obtaining the proper URL and (2) filling out the form. The URL is necessary as, with it, the system can guarantee the correct profile is removed. Subsequently, the profile URL is critical to the process; obtaining it is outlined in detail below. Note: punctilious internet users must consider saving this URL for later reference. If the automatic systems fail, it is helpful information for assisting agents.
We'll obtain the profile URL needed to access the removal form. The best way to do this is by opening Nuwber.com in a new tab, the main page. There are different ways to find a profile; we use a full name and city for this guide. Enter your details, then click the periwinkle "Search" button.
Before the user can see any search results, they must accept Nuwber's Terms and Conditions on the next page. When ready to continue, click the "I Agree" check box. This will change the box to "checked" and illuminate the button. Click the button itself to maneuver past it.
The next page will display all the systems' search results associated with the entered details. The top result will be a sponsored profile from TruthFinder, in the screenshot below, the sponsor indicator is highlighted yellow. Users must pass this suggested profile. It does not contain the necessary URLs, instead acting as a red herring. We need profiles with the periwinkle "View Details" button on the right.
Locate the record you want to be suppressed. Once found, users can right-click the "View Details" button and copy the URL address (as in the shot below); alternatively, they can obtain the URL by right-clicking the big name on the left, then copying.
Once the URL link is copied to the clipboard, open the Nuwber Removal Form in a new tab. Right-click the provided space and paste the URL into it. The example link has a predictable format, if the copied link is overtly different, it is the wrong link. Click the tangerine "Opt Out" button to continue.
The next page will ask the user to confirm their request. To do this, enter an accessible email, then the periwinkle "Remove" button below it. This will prompt the internal system to send an automated email to the address provided.
Nuwber's confirmation email is not timed but is the last step in the removal process. The email will be sent from Nuwber directly; it contains a "Confirm Request" button and an optional link. Click the button or copy the link into a new tab.
Once the links are activated, the new page will display the message below: the confirmation of a successful request process.
Expedite Google's Suppression Bot for Faster Effects
Nuwber's profile crawler is activated every two weeks for removals. For some consumers, this isn't a quick enough removal, however. Luckily, there is a way to accelerate this timeline, through Google itself. The process is simple but requires the profile URL, as the removal form above needed it. Follow steps One through Three to obtain the URL again if it was lost. Then, open the Google Search Console in a new tab.
Click the blue "New Request" button to the left, which prompts a pop-up.
Right-click the provided space within the pop-up and paste the URL. After the URL is entered, the "Submit" button will illuminate. Click it to continue.
Immediately after submission, the pop-up will reflect the request (below). Click outside the pop-up or the "OK" button to close it.
All removal requests will then display on the main page. When the request is first made, the status will read "Pending". Once the request is enacted, this status will change to a confirmation.
Email the Support Team if Records Appear Again
Confirm the Successful Request and Check Back Later
To check the status of a suppression request is easy, search the details as usual on Nuwber's site. When the request is successful, no records will match the search criteria, and searchers are prompted to enter different information. Opting out of Nuwber isn't the end of the process, however. As mentioned above, opting out of Nuwber impacts only the company's affiliates, partners, and third parties.