Fidelity’s LoanCare Announces 1.3 Million Borrowers’ Records Exfiltrated

  • By Steven
  • Published: Dec 28, 2023
  • Last Updated: Dec 29, 2023

LoanCare’s Data Breach

LoanCare is a sub-servicing entity that assists mortgage loan providers with finance and data functions; they service over 1.5 million customers across the states and beyond. Their operations include mortgage plans via banks, credit unions, and private firms. Fidelity National Financial (FNF) is LoanCare’s parent company, which recently became embattled following a cyberattack. As a result, LoanCare borrowers may have information at risk.

How Did the Attack Occur? 

The breach did not occur within LoanCare’s systems, although the consequences may impact their borrowers; instead, it happened within FNF’s technology network. According to the published information, an unauthorized party accessed their IT environment and stole data within their reach. FNF shut down their connected systems in response to the threat. Despite their best efforts, the bad actors still made off with millions of patients’ data.

What Information Was Viewed or Stolen? 

The data stolen from FNF belongs to LoanCare borrowers. No complete impact list is available; however, the consumer notice published on the Maine Attorney General’s website suggests the breach event impacts borrower names, addresses, Social Security Numbers, and loan numbers. The notice states that there are no reports of misuse concerning the stolen data, but it’s a matter of time. Now that the information is “out there,” consumers can’t wait for criminals to misuse it to confirm exposure; they must act immediately to protect themselves

How Did LoanCare Admit to the Breach? 

The Maine notice states that LoanCare discovered the unauthorized party within FNF’s network and immediately notified them. FNF purportedly responded by downing their and LoanCare’s internal networks, isolating the threat. Discovery of the threat actor occurred on or around November 19th. FNF’s preliminary investigation concluded around December 13th; this prompted officials to send notifications to impacted parties around a week later, on December 20th.

What Will Become of the Stolen Information? 

An estimated 1,316,938 borrowers may feel the consequences of this breach. However, that figure will likely increase if the breached systems include data from other sub-servicers. Those with data stolen due to this breach must take action to protect themselves; their identity, loan options, and financial resources are at risk. Cybercriminals could release the data on the dark web at any time; thus, the only way to mitigate the consequences is by protecting yourself before it happens. 

What Should Affected Parties Do in the Aftermath of the Breach? 

In the aftermath of this breach, borrowers must take steps to protect themselves. They cannot wait or ignore the signs of data misuse; the criminals may misuse their reputation, money, and entitlements before they recognize the problem. Further, because the information is in the hands of cybercriminals, there’s no way to predict how or when they will use it. The only available response is to secure your accounts and invest in monitoring services. 
Securing accounts is straightforward: change passwords to complex versions, enable multi-factor authentications, and trigger alerts to update you as things change within the account. Monitoring services are also simple but won’t be as efficient without the accounts already being secured. They will instantly notify you when suspicious activity appears in your account, letting you rest easy, with peace of mind for your future.

About the Author
IDStrong Logo

Related Articles

Instagram Vulnerability Allowed Hackers Access to Control Your Phone

Security experts Check Point Research discovered a critical vulnerability while examining Instagra ... Read More

Alien Malware Infects More than 226 Mobile Apps and Steals Bank Data

As reported on September 24, 2020, by ZDNet and ThreatPost, a new strain of malware named “A ... Read More

Universal Health Systems Hit by Ransomware Attack

Universal Health Systems (UHS), a Fortune 500 company owning more than 400 hospitals across the co ... Read More

Exchange Server Bug Exposes a Big Risk to Hackers

Months after Microsoft released a patch to fix a serious flaw in MS Exchange Server, more than 61% ... Read More

Clients’ Bank Data Exposed in Blackbaud Ransomware Attack

Blackbaud software was victim to a ransomware attack last May, and new information suggests that c ... Read More

Latest Articles

What Are Vacation Club and Timeshare Scams and How to Avoid Them

What Are Vacation Club and Timeshare Scams and How to Avoid Them

In early 2023, the FBI made a public service announcement warning that scammers had been targeting owners of timeshares in Mexico; they reported an estimated $39.6 million in losses involving only Mexico timeshares.

What to Do if Your Credit Card is Lost or Stolen

What to Do if Your Credit Card is Lost or Stolen

Credit and debit cards have become the most prominent form of wealth access in the last decade. Once consumers pulled out thick wallets of cash—they now pull out thin clips of cards—if they bother using a card, not a watch or cellphone.

Credit Card CVV Number: Meaning and Security

Credit Card CVV Number: Meaning and Security

Inspect your credit card, and you'll likely find interesting—and crucial—elements of the plastic rectangle. The front might display the provider's name, a chip, some digits, or an entire card number; the back might hold much the same, along with a signature, when necessary, and a "valid thru [sic]" date.

Featured Articles

How to Buy a House with Bad Credit

How to Buy a House with Bad Credit

Buying your own home is the American Dream, but it might seem out of reach to those with bad credit. However, the good news is, if your credit is less than perfect, you do still have options and in most cases, can still buy a home.

How Secure Is Your Password? Tips to Improve Your Password Security

How Secure Is Your Password? Tips to Improve Your Password Security

Any good IT article on computers and network security will address the importance of strong, secure passwords. However, the challenge of good passwords is that most people have a hard time remembering them, so they use simple or obvious ones that pose a security risk.

Top 10 Senior Scams and How to Prevent Them

Top 10 Senior Scams and How to Prevent Them

Senior scams are becoming a major epidemic for two reasons. First, seniors often have a lot of money in the bank from a life of working hard and saving.

Free Identity Exposure Scan
Instantly and Securely Check if Your Personal Information is Exposed on the Dark Web or Sold by Data Brokers
Please enter first name
Please enter last name
Please select a state
Close
Free Identity Threat Scan
Instantly Check if Your Personal Information is Exposed
All fields below are required
Please enter first name
Please enter last name
Please enter a city
Please select a state
Please enter an age
Please enter an email address
Close