MOVEit Hackers Intercept Data and SSNs from Nuance Communications

  • By Steven
  • Oct 02, 2023

MOVEit Hackers Intercept Data

Nuance Communications is a Microsoft-owned software solutions provider employing more than 6,500 people. Nuance controls industry-defining AI, which professionals may use to fully automate tasks, such as entering and manipulating medical records. Many of Nuance’s clients are hospitals, clinics, and health centers in the southeast of the US; those who have received medical services in these areas are now at risk following the most recent MOVEit data breach. 

How Did the Attack Occur? 

The attack on Nuance Communications was part of the broader assault suffered by Progress Software’s MOVEit Transfer software. MOVEit transfers files and data from a starting location and pushes them to a secure goal destination. The attackers used these transfer paths to intercept the information from a zero-day within Progress Software’s application. Although the vulnerability has since dissolved, many institutions are only just discovering the impacts. While the attack did not impact Nuance’s internal systems, millions of individuals may have had their sensitive data exposed. 

What Information was Viewed or Stolen? 

The attack on Nuance Communications may have targeted medical and personal information within the MOVEit file system. According to Nuance’s statement, the details exposed may range from a person’s name to their physical information, health identifiers, practitioner information, or diagnoses. Hackers may have stolen an estimated 1.2+ million Social Security Numbers during the attack. The stolen data may be misused by hackers or sold to others for compensation. If the attack potentially exposed your data during this breach, you should take precautions immediately. 

How Did Nuance Communications Admit to the Breach? 

Nuance Communications learned of the attack on May 31, 2023; they immediately contacted authorities and cybersecurity experts before starting to notify individuals of their potential exposure. If you’ve received a notification of exposure from Nuance, you need to mitigate possible impacts immediately.

What Will Become of the Stolen Information? 

Hackers will likely use the stolen information for fraudulent crimes in the future—but no one can anticipate specifics. The hackers may use the stolen personal details to commit financial, identity, insurance, or medical fraud. Others may use the data to steal benefits from insurance companies or expose medical histories for exploitable gain.

What Should Affected Parties Do in the Aftermath?

Since discovering the breach, Nuance has attempted to notify more than 1.2 million people of their potential data exposure. If you are one of the many who have had details stolen, you must take immediate action to protect yourself. Start by hiring an identity or credit monitoring service to protect your assets from further exposure. Follow this up by requesting an Explanation of Benefits from your medical provider. Signs of medical fraud include services and medication orders that were not received and unusual insurance limitations. 

Hackers may also use the information for phishing scams at a later date. Never surrender personal details, including bank, hospital, diagnoses, or medications, online, over text, email, or phone. Protect yourself from most data-related threats by taking proactive steps before the next breach.

About the Author
IDStrong Logo

Related Articles

Instagram Vulnerability Allowed Hackers Access to Control Your Phone

Security experts Check Point Research discovered a critical vulnerability while examining Instagra ... Read More

Alien Malware Infects More than 226 Mobile Apps and Steals Bank Data

As reported on September 24, 2020, by ZDNet and ThreatPost, a new strain of malware named “A ... Read More

Universal Health Systems Hit by Ransomware Attack

Universal Health Systems (UHS), a Fortune 500 company owning more than 400 hospitals across the co ... Read More

Exchange Server Bug Exposes a Big Risk to Hackers

Months after Microsoft released a patch to fix a serious flaw in MS Exchange Server, more than 61% ... Read More

Clients’ Bank Data Exposed in Blackbaud Ransomware Attack

Blackbaud software was victim to a ransomware attack last May, and new information suggests that c ... Read More

Latest Articles

Health Organization Records Stolen via Welltok’s MOVEit - 930k+ Including Minors

Health Organization Records Stolen via Welltok’s MOVEit - 930k+ Including Minors

The number of victims caused by the global MOVEit data breach continues to climb; Welltok has announced more exposures, this time from three more health organizations.

MOVEit Breach Creates More Victims; 105k Records Stolen from Insurance Group

MOVEit Breach Creates More Victims; 105k Records Stolen from Insurance Group

"Pan American Life Insurance Group Building - New Orleans" by Tony Webster is licensed under CC BY 2.0. Source: Flickr

New York Healthcare Provider Notified 600k Following Network Cyberattack

New York Healthcare Provider Notified 600k Following Network Cyberattack

East River Medical Imaging (ERMI) has three locations in New York City and Westchester County.  ERMI is a "multi-modality radiology center," including patient-centered solutions like MRIs, CTs, ultrasounds, imaging, radiology, fluoroscopy, and x-rays.

Featured Articles

How to Buy a House with Bad Credit

How to Buy a House with Bad Credit

Buying your own home is the American Dream, but it might seem out of reach to those with bad credit. However, the good news is, if your credit is less than perfect, you do still have options and in most cases, can still buy a home.

How Secure Is Your Password? Tips to Improve Your Password Security

How Secure Is Your Password? Tips to Improve Your Password Security

Any good IT article on computers and network security will address the importance of strong, secure passwords. However, the challenge of good passwords is that most people have a hard time remembering them, so they use simple or obvious ones that pose a security risk.

Top 10 Senior Scams and How to Prevent Them

Top 10 Senior Scams and How to Prevent Them

Senior scams are becoming a major epidemic for two reasons. First, seniors often have a lot of money in the bank from a life of working hard and saving.

Free Identity Threat Scan
Instantly Check if Your Personal Information is Exposed
All fields below are required
Please enter first name
Please enter last name
Please enter a city
Please select a state
Please enter an age
Please enter an email address