Sonder Holdings Breach

Date: May, 2022

Sonder Holdings is a hotel company that specializes in offering hotels in major cities without the formalities of standard hotels. Each location includes its own app that makes checking in, requesting amenities like room service, to checking out faster and easier than ever. The company recently suffered a data breach that may have exposed some of its customers.

What Was the Breach?

  • First Name
  • Last Name
  • Phone Number
  • Government Identification
  • Email Address
  • Last Four Digits of the Credit Card Number
  • Date of Birth
  • Username 
  • IP Address
  • Dates Booked for Stays at Sonders Properties

How Did the Breach Occur?

Employees at Sonder Holdings discovered one of the company's AWS (Amazon Web Services) database accounts was accessed by an unauthorized individual. When the account was accessed, all the databases and files could have been read, copied, and distributed.

When Did This Breach Occur?

The Sonder Holdings data breach began on May 21 and continued until November 14, 2022.

Who Does the Breach Impact?

The Sonders Holdings data breach potentially impacts previous customers that have stayed at one of the company's properties. If you stayed at a Sonders Hotel location, you might receive a notice from the company regarding the data breach. If you do get a notice, you should watch your credit report for suspicious changes. You also likely qualify for a free credit monitoring service if you receive a notice.

How Many Files Does the Breach Affect?

The Sonders Holdings data breach impacted thousands of files held on the AWS account. There are a huge number of files and many databases stored within the service that could be used in harmful ways.

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