TruePill Data Breach Exposes 2.3 Million Patients, Class Action Begins

  • By Steven
  • Nov 20, 2023

TruePill Data Breach

Digital startup PostMeds Inc., operating as TruePill, is an online pharmacy service based in California. The company allows patients to compare copay pricing, get status notifications on pill orders, and request refills. However, all this may change soon; at the end of October, TruePill endured a severe data breach, landing them in hot water with patients and courts.

How Did the Attack Occur? 

The PostMeds data breach Notice of Incident states the record exposures came from a bad actor; they accessed files used for pharmacy management and fulfillment needs. From the sounds of it, this attack could result from a system vulnerability or leveraged credentials. The Class Action suit against the company suggests further details not appearing in their official statements. According to the case filing, the exposures directly resulted from PostMeds’ failure to encrypt the data. However, this is an alleged statement, which investigators may prove after further review.

What Information Was Viewed or Stolen? 

The firm published the PostMeds consumer breach notice online, bringing the Class Action against the organization. Patients may expect a considerable amount of exposed data from the sample, but the exposures differ between individuals. The bad actors have stolen patient names, prescription information, medication types, demographics, and prescribing physicians. While mundane in most situations, this information can cause a destructive storm when misused; assailants could leverage it for ransom, use it to defraud the medical systems or utilize it for later impersonations.

How Did Postmeds Admit to the Breach? 

According to the Notice of Incident published by PostMeds, the attack timeline started around August 30th; the threat had continuous access to the systems throughout the following days. On or around August 31st, employees noticed the actor gained unauthorized access to the files. However, the timeline suggests they could not expel the threat until a day later. They immediately launched investigations upon the access discovery, which concluded sometime between early September and late October. On or around October 30th, PostMeds began sending impact notices and notifying impacted state attorney generals.

What Will Become of the Stolen Information?

Nothing is public about who launched the cyberattack or their motivations. As a result, it is challenging to predict what may happen with the stolen data. Whether the hackers meant the attack to impact patient data or network information is also unclear. In other words, the cyberattack may have had the goal of collecting a massive database of patient data, or their target could have been network permission signatures. Until investigations conclude, the motivations and abilities of the hackers remain uncertain. 

What Should Affected Parties Do in the Aftermath of the Breach? 

All patients who have used TruePill services may have information at risk following the breach. The Department of Health and Human Services lists an impact prediction in the millions—2,364,359 more precisely. PostMed patients must act immediately to protect themselves and their data from exploitation by bad actors. They should scrutinize financial and medical statements, verifying the source before taking action. Patients must also employ monitoring and fraudulent alerts to help mitigate credential misuse. TruePill’s data breach is severe, but patients can still protect their data by implementing defenses.

About the Author
IDStrong Logo

Related Articles

Instagram Vulnerability Allowed Hackers Access to Control Your Phone

Security experts Check Point Research discovered a critical vulnerability while examining Instagra ... Read More

Alien Malware Infects More than 226 Mobile Apps and Steals Bank Data

As reported on September 24, 2020, by ZDNet and ThreatPost, a new strain of malware named “A ... Read More

Universal Health Systems Hit by Ransomware Attack

Universal Health Systems (UHS), a Fortune 500 company owning more than 400 hospitals across the co ... Read More

Exchange Server Bug Exposes a Big Risk to Hackers

Months after Microsoft released a patch to fix a serious flaw in MS Exchange Server, more than 61% ... Read More

Clients’ Bank Data Exposed in Blackbaud Ransomware Attack

Blackbaud software was victim to a ransomware attack last May, and new information suggests that c ... Read More

Latest Articles

Cementitious Vendor—CGM—Network Compromised by 315k Data Breach

Cementitious Vendor—CGM—Network Compromised by 315k Data Breach

Based in Philadelphia, Pennsylvania, CGM is a nationwide cementitious vendor for industries and construction projects. They are a leader in manufacturing, labeling, and distributing custom cement and patching products.

Chattanooga Heart Institute Updates on 2023 Network Cyber Attack

Chattanooga Heart Institute Updates on 2023 Network Cyber Attack

Patients with cardiovascular issues may appear in one of the Chattanooga Heart Institute (CHI) facilities in Tennessee and Georgia.

Oklahoma’s Largest Non-Profit Health System Breached; 2.3 Million Exposures

Oklahoma’s Largest Non-Profit Health System Breached; 2.3 Million Exposures

INTEGRIS Health is the largest non-profit healthcare network in Oklahoma and surrounding regions. The network includes medical and surgical centers, hospitals, emergency rooms, hospice options, addiction recovery programs, and a holistic approach to health and wellness.

Featured Articles

How to Buy a House with Bad Credit

How to Buy a House with Bad Credit

Buying your own home is the American Dream, but it might seem out of reach to those with bad credit. However, the good news is, if your credit is less than perfect, you do still have options and in most cases, can still buy a home.

How Secure Is Your Password? Tips to Improve Your Password Security

How Secure Is Your Password? Tips to Improve Your Password Security

Any good IT article on computers and network security will address the importance of strong, secure passwords. However, the challenge of good passwords is that most people have a hard time remembering them, so they use simple or obvious ones that pose a security risk.

Top 10 Senior Scams and How to Prevent Them

Top 10 Senior Scams and How to Prevent Them

Senior scams are becoming a major epidemic for two reasons. First, seniors often have a lot of money in the bank from a life of working hard and saving.

Free Identity Exposure Scan
Instantly and Securely Check if Your Personal Information is Exposed on the Dark Web or Sold by Data Brokers
Please enter first name
Please enter last name
Please select a state
Close
Free Identity Threat Scan
Instantly Check if Your Personal Information is Exposed
All fields below are required
Please enter first name
Please enter last name
Please enter a city
Please select a state
Please enter an age
Please enter an email address
Close