Iowa

Data breaches occur when an unauthorized party accesses personal or financial information belonging to individuals. Cybercriminals are increasingly finding obscure ways of accessing confidential information. Previously, data breach attacks only included hacking and malware, but now they have expanded to include denial of service, brute force attacks, and social engineering. In Iowa, data breaches are frequently recorded and reported to the attorney general's office. Though it ranked 33rd in 2023 regarding victims per annum, the total loss was $59,829,482 that year. In Iowa, the targeted areas are diverse, including government institutions, educational facilities, financial groups, and government sites.

Identity Theft Statistics

Identity Theft
Reports
44TH
State Rank (Reports per 100K Population)
1,910
Identity Theft Reports
Fraud & Other
Reports
48TH
State Rank (Reports per 100K Population)
14,949
Total Fraud & Other Reports
Fraud
Losses
$9.2M
Total Fraud Losses
$269
Median Fraud Losses

Top Ten Report Categories

Imposter Scams
28%
Identity Theft
11%
Telephone and Mobile Services
7%
Prizes, Sweepstakes and Lotteries
6%
Online Shopping and Negative Reviews
6%
Debt Collection
4%
Banks and Lenders
4%
Auto Related
3%
Credit Bureaus, Iformation Furnishers and Report Users
3%
Internet Services
2%

Top Identity Theft Types

30%
1,078
Credit Card Fraud
20%
730
Bank Fraud
19%
682
Other Identity Theft
10%
357
Employment or Tax-Related Fraud
8%
305
Loan or Lease Fraud
8%
278
Phone or Utilities Fraud
5%
168
Government Documents or Benefits Fraud

Iowa's Recent Biggest Data Breaches

2023
January

Community Health Systems Inc.

In January 2023, Fortra LLC, a cybersecurity organization that contracts with Community Health Systems Incorporated, experienced a data breach incident. They moved to take their systems offline, and CHSPSC began an investigation that would determine the overall effect on affiliate personal information. The investigation found that personal information belonging to their patients, some employees, and others could have been exposed to the unauthorized party. That is, names, medical billing, insurance data, diagnoses, demographic information, and Social Security numbers. Fortra deleted the unauthorized party's accounts and access points. CHSPSC also alerted all affected individuals and posted the notification on its website. CHSPSC also made credit monitoring and ID restorations available for those affected.

2022
November

Midland University

In November 2022, O'Neal Industries realized an unauthorized party accessed the network using sophisticated malware, evading all its firewalls. The company reviewed the files affected by the incident and issued a notice to those impacted. It was determined that 892 people were affected because of the breach. Information related to personnel data, Social Security, and employment identification numbers were revealed. It also worked with external cybersecurity experts to implement additional safeguards for hardening the computer network. Other remediation measures at the time were password resets, server hardening, password rotations, and security configuration updates. ONI also provided enrollment in credit monitoring and identity theft protection for those affected.

2022
July

Linn-Mar Community School District

In July 2022, Linn Mar came across unusual activity within their systems. They disconnected the systems and started an investigation to ascertain the scope of the incident. Linn-Mar also contacted law enforcement authorities concerning the data breach event. The investigation showed that an unauthorized party accessed particular systems and operated in them between July 26 and August 1, 2022. There was no evidence of misappropriation of personal information, but there was no way to rule out access to current and former employee data within the systems. Linn Mar also undertook an intensive process to determine the potentially exposed information. Linn Mar also issued a written notice to 5,698 residents. They provided credit monitoring options to those affected for 12 months through IDX, as well.

2021
December

TBK Bank

TBK Bank became aware of a data breach that occurred between December 1st and 6th, 2021. This involved unauthorized access to employee email accounts. After discovering the event, the bank investigated and secured the email account. The investigation could not ascertain the emails and attachments that might have been accessed. TBK also reviewed all emails and attachments within the employee account to assess if any personal customer data was exposed. From the investigation, it was determined that 3,027 residents had their information revealed. The data included names, Social Security numbers, passport numbers, driver's licenses, and other financial account details.

2020
February

Osceola County, Iowa Data Breach

Osceola County became aware that employee accounts were accessed between February 10th and 27th, 2020. They immediately secured accounts and began a prompt investigation into the matter. The county also worked with third-party cybersecurity officials to assess the information compromised within the accounts. Though it did not have a reason to believe that personal information was accessed, Osceola County determined that some email accounts had personal information like full names, Social Security numbers, passport numbers, bank account data, driver's licenses, and credit card data. It also provided written notifications to all who were affected by the incident. Osceola County also offered credit monitoring and identity protection services to the impacted personnel.

What Should You Do if You Are in a Breach?

Unfortunately, data breaches are pretty common now, considering our online connections and dependence on digital service delivery. Criminals work in the shadows to steal your personal information, so sometimes, it's only when you notice certain signs that ongoing fraud becomes apparent. These danger signs apply to both individuals and businesses.

Unfamiliar
Credit Card Charges

If you find unauthorized transactions on your credit card, there is a significant possibility your phone number, email address, or card number has been compromised.

Calls from
Debt Collectors

Phone calls or letters from collection agencies seeking debt payment for a loan you do not remember taking are also signs of identity theft.

New Credit Cards
or Loans in Your Name

A new line of credit in your name or a loan taken is a warning sign you are a victim of identity theft.

Surprise Credit
Score Drops

Sudden credit drops with no obvious cause are a sign of suspicious activities.

Unusual Activity on Your
Social Security Account

The federal government also considers social security numbers personal identifiers, so check your social security statement regularly to ensure no one has access to benefits without consent.

Inability to
Sign-in to Accounts

If you are locked out of the account, it is usually because someone has hacked into it and changed the password. You should immediately try all possible recovery options and contact customer support if all fails.

Step-by-Step Process for Responding to a Data Breach

01

Contact Local Law Enforcement

As an individual or a business, report the incident to the police and file a police report.

02

Assess and Secure Compromised Areas

Identify which aspects of your information have been affected, such as emails, passwords, credit card numbers, social security numbers, full names, and phone numbers.

03

Contain the Breach

Isolate the affected system to prevent further damage.

04

Create New, Strong Passwords for All Accounts

This may involve changing usernames and passwords for compromised platforms, using strong passwords with a mix of upper and lower-case letters, digits, and special characters.

05

Notify Affected Institutions

Inform your bank, credit card companies, and other affected institutions. Request they close or freeze any accounts that may be implicated in the breach to reduce financial risk.

06

Update Security on Digital Accounts

Change passwords for all accounts affected by the breach. Make sure each password is totally unique, and you use two-factor verification as an additional layer of security.

07

Check for Malware

Examine your computers and mobile devices for installed malware. Install robust antivirus software to detect and remove any viruses or malicious software.

08

Freeze Your Credit

In cases of identity theft, contact all credit bureaus to freeze your credit.

09

Monitor Your Mail and Credit Reports

Keep an eye out for any unauthorized changes in your mail.

10

Engage Legal Assistance When Applicable

If you are a business, consider hiring a law firm experienced in handling data breaches.

Responsibilities of Companies that Have Been Breached

According to Iowa state law, personal information is defined as a person's first name or initial combined with driver's licenses, Social Security data, financial account numbers, electronic identifiers, and unique biometric data. Iowa businesses that experience a data breach are required to notify any residents who have had their personal information compromised. These notifications are to be done without any unreasonable delay. A delay is only allowed if the incident is the subject of an ongoing law enforcement investigation. Similarly, when the breach affects more than 500 residents, the business must notify the Office of the Attorney General of Iowa and the Consumer Protection Division. Substitute breaches are also permitted under Iowa statutes. That is when consumer contacts are not available. As a substitute for a traditional notice by mail, the entity is legally allowed to post information about the breach on its website, provide notices by email, and alert statewide media concerning the breach so they can advertise it. A notification may not be required if, after an appropriate investigation or consultation with authorities, the entity finds no reasonable potential for financial harm to the affected individuals.

Laws

  • Iowa Code Chapter 715 C deals with security breaches and notification requirements. Any individual who maintains or processes personal information on behalf of another individual will notify them in case of a data breach. The law also covers the obligations concerning reporting to consumer reporting agencies and government authorities.
  • The Iowa Consumer Data Privacy Act was signed into law by the state governor in 2023. It was made to protect the personal information of residents. It also outlines the civil penalties for those businesses that are found to violate consumer rights and related requirements.

Resources