Prudential is one of the largest American insurance and financial management companies today. The organization employs more than 39,000 people and helps customers throughout the United States. With millions of people represented by this one company, a staggering number of individuals could have been harmed in the recent Prudential data breach.
Prudential uses Pension Benefit Information LLC, or PBI, to handle some of its services. This third-party company relies on MOVEit, a file-transfer solution, to move secure documents around. MOVEit recently suffered from a devastating vulnerability that gave hackers access to all confidential documents connected to the program. This vulnerability allowed the C10P ransomware gang to take all the data held by PBI, including a huge pool of data from Prudential customers.
According to the investigations, the Prudential data breach occurred on May 31, 2023. It wasn't until July 31, 2023, that Prudential filed a notice with the Maine Attorney General's office, but PBI sent out notices to individuals involved earlier.
The Prudential data breach investigation showed that it may impact as many as 320,840 customers. This is a significant number of people that should all protect themselves. If you receive a notice from PBI, you should consider credit monitoring services as well as a credit freeze.
There isn't a Prudential file count for this breach. We only know that data for a huge number of people is involved, but the data could have come from a single file or thousands of documents.