DialAmerica is a major call center that manages collections and other customer service offerings for major companies around the world. In its day-to-day operations, DialAmerica houses a significant amount of consumer information for customers from around the country. Some of those consumers were recently exposed in a data breach that occurred to the company.
The DialAmerica data breach occurred when attackers broke into the company's data network. Once inside the network, the attackers had access to a huge number of personal and financial documents for customers from around the country.
The DialAmerica data breach first started on February 2, 2021, and the risk persisted until July 9, 2021, when the network was finally secured. During this period of time, a great deal of customer data was accessible to the attackers.
This DialAmerica data breach may have resulted in information for any customers being serviced by the call center during the time of the breach or before. That means if you have debts being managed by the company, you are at risk of being exposed. If you receive a letter from the company, your data may have been exposed in the breach.
We have no details about the number of DialAmerica documents that were impacted by this data breach, if any were. We know that hundreds, if not thousands, of files were accessible during the time of the breach. If your data was accessible because of this breach, you should utilize the identity theft protection services being offered for free for the next 12 or 24 months. The service will help protect you from potential identity theft issues.