Omnipod Insulin Creators Face Data Leak

  • By Steven
  • Jan 19, 2023

Insulet Corporation Data Leak

Every company that has to do with medical information or practices, from insurance to pharmaceuticals, will never stop being a target for hackers. The only way to stop this – and this would only be partly – is to make all medical information public. Obviously, many people find the idea of everyone knowing everything about them very disconcerting. But the most unfortunate part of all of this is that this breach was not a hack. 

How Did the Leak Occur?

The leak occurred when an Insulet employee attempted to send emails containing customer PHI (personal health information) to customers as a receipt and managed to share some of those emails with certain partners of Insulet's. This kind of data breach has been happening more often, as "to err is human." Human error will not be able to be removed from the workplace until robots take over; seeing as we are still in the days of human-made stuff, we shouldn't worry about that quite yet. However, employers should be taking steps to minimize these mistakes. 

What Information Was Leaked?

The emails contained:

  • IP addresses.
  • Customer use of a PDM (personal diabetes manager).
  • Customer use of the Omnipod DASH product.

This information was shared with marketing and website optimization partners. This means that the emails were most likely not sent en masse and were likely only sent to one person within the partnering marketing company.

How Did Insulet Admit to the Leak?

Insulet alerted customers by sending them letters, which also must be reported to and can be found on the California Attorney General's Office's website. It was a very informative letter and (thankfully) was very simply worded. A lot of breach notifications like to use big words to confuse customers, so they either think, "it can't possibly be as bad as it is," or "there's nothing to worry about because so and so said (in very uncertain terms) that they had handled it." Insulet stated plainly the steps it had taken and what could be done about the data leak.

What Will Become of the Stolen Information?

"Where possible, we are also requesting that our partners delete logs of the IP addresses and unique URLs so that they would not continue to have access to that information," reads the notice sent to the California Attorney General's Office. Of course, it's hard to believe that the party will truly delete the information in today's day and age, but we can hope and take precautions to protect ourselves, just in case we are wrong.

What Should Affected Parties Do in the Aftermath of the Leak?

After this email leak, there are steps you can take to protect yourself in case the information is leaked. For starters, identity theft monitoring never really hurts, and it can also tell you if your information was accessed before now, though it may not be able to tell you exactly when. Then, credit monitoring will be smart. Even though the marketing partner accessed no financial information or social security numbers in this leak, it is still a safe route to take.

About the Author
IDStrong Logo

Related Articles

Instagram Vulnerability Allowed Hackers Access to Control Your Phone

Security experts Check Point Research discovered a critical vulnerability while examining Instagra ... Read More

Alien Malware Infects More than 226 Mobile Apps and Steals Bank Data

As reported on September 24, 2020, by ZDNet and ThreatPost, a new strain of malware named “A ... Read More

Universal Health Systems Hit by Ransomware Attack

Universal Health Systems (UHS), a Fortune 500 company owning more than 400 hospitals across the co ... Read More

Exchange Server Bug Exposes a Big Risk to Hackers

Months after Microsoft released a patch to fix a serious flaw in MS Exchange Server, more than 61% ... Read More

Clients’ Bank Data Exposed in Blackbaud Ransomware Attack

Blackbaud software was victim to a ransomware attack last May, and new information suggests that c ... Read More

Latest Articles

Pennsylvania Maternal & Family Health Services Announces Ransomware Attack

Pennsylvania Maternal & Family Health Services Announces Ransomware Attack

Anyone paying even little attention to cybersecurity knows that medical practices and services are some of the most targeted institutions in the world.

Weekly Cybersecurity Recap January 27

Weekly Cybersecurity Recap January 27

This week, our lineup is pretty hard-hitting. Some of the biggest names in, well, everything, have been hacked, with a combined victim total of well into the millions.

MailChimp Announces Data Breach Affecting Tiny Number of Customers – With Big Ripples

MailChimp Announces Data Breach Affecting Tiny Number of Customers – With Big Ripples

MailChimp has been hacked repeatedly over the years; there is very little surprise in the breach, though one thing should be considered.

Featured Articles

How to Buy a House with Bad Credit

How to Buy a House with Bad Credit

Buying your own home is the American Dream, but it might seem out of reach to those with bad credit. However, the good news is, if your credit is less than perfect, you do still have options and in most cases, can still buy a home.

How Secure Is Your Password? Tips to Improve Your Password Security

How Secure Is Your Password? Tips to Improve Your Password Security

Any good IT article on computers and network security will address the importance of strong, secure passwords. However, the challenge of good passwords is that most people have a hard time remembering them, so they use simple or obvious ones that pose a security risk.

Top 10 Senior Scams and How to Prevent Them

Top 10 Senior Scams and How to Prevent Them

Senior scams are becoming a major epidemic for two reasons. First, seniors often have a lot of money in the bank from a life of working hard and saving.

Free Identity Threat Scan
Instantly Check if Your Personal Information is Exposed
All fields below are required
Please enter first name
Please enter last name
Please enter a city
Please select a state
Please enter an email address
Close